Tesco Bengaluru

Lead-RPA Tech Support

Job Description

  • Monitor RPA Bot Runs and Incident Management for Bot estate as per agreed SLAs
  • Perform Code Reviews for all solutions delivered by developers before deploying to production
  • Share frequent and relevant updates are shared to all relevant people and teams at all times
  • Lead coordinate RPA Infrastructure with activities like version upgrades, setup, server patching, licensing etc.
  • Lead and deliver Change Requests received from users for all live automation solutions
  • Improve efficiency and effectiveness of the team by finding opportunities to improve ways of working, reduce recurring incidents
  • Adhere to norms, guidelines and practices laid out for RPA at all times
  • Prepare and provide documentation for all automation solutions delivered
  • Review and assess new technologies as they apply to process automation
  • Following our Business Code of Conduct and always acting with integrity and due diligence
  • Driving and implementing CI Projects and innovation for their teams
  • Deep expertise in a particular process or field
  • First line team supervisory responsibility on process mentoring, on the job training, coordinating and presenting
  • Handle relationships with multiple partners, lead critical issues within process

  • Advanced Automation Anywhere Advanced VBA Advanced Excel Advanced SQL Process Mapping Tools and Techniques

Experience relevant for this job:

  • Strong focus on delivering customer delight
  • Partner with stakeholders to achieve shared success
  • Build strong relationships with colleagues
  • Work with integrity inspire confidence in others
  • Provide technical guidance and direction to the development team

Key Skills

Process automation; Business services; Automation; Incident management; microsoft; Licensing; Continuous improvement; Operations; SQL; Recruitment

About Company

Tesco in Bengaluru is a multi-disciplinary team serving our shoppers a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility and empowering our colleagues to do ever more for our customers. With cross-functional expertise, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

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