Who we are
For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.
Why we are different
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities:
Expertise in multiple scripting languages like PowerShell, VB, Batch
Expertise in Microsoft Power Tools like Power Apps, Power Automate, Power BI etc. Also should have hands on experience in AutoIT
Should be able to work with multiple API formats - REST, SOAP, WSDLs etc
Programming and coding experience
Expected to attend calls with clients and gather automation requirements
Should be able to diagnose the steps and propose possible ways to automate the task at hand
Must deliver highest quality solutions and also abide with industry level standards
Should handle work pressure and deliver solutions within SLA adhering quality
Must troubleshoot, diagnose and detect problems in automated scripts/solutions and should provide workarounds to fix the problems
Should also work on multiple automation script requests from multiple clients
Should be working with peers to collaborate work and discuss ways to achieve a solution in comparatively less time.
Work with internal development teams to understand and be an SME on how best to deliver required functionality.
Good knowledge of development life cycle.
Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
Deliver and respond as per service levels defined with the customers.
Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required.
Gather the errors/problem documentation of the application by the application testers.
Skills, Licenses, Knowledge, Education and Training Requirements:
Prior experience as a Automation's Engineer
5+ years" experience as an Automation subject matter expert
Experience in UIPath.
API formats - REST, SOAP, WSDLs etc.,
Microsoft Power tools - Power Apps, Power Automate, Power BI, Forms etc.,
Other Scripting languages - Visual Basic, Batch, PHP, AutoIT, UIPath etc.,
A keen interest in new technologies, ability to learn quickly and high level of motivation
Knowledge of Information Management Policies
Documented history of working in the area for which they are an expert
Ability to understand industry best practices and can communicate those insights to help improve business model
Prior support of client's users and the client environment
Level of Knowledge, Skills, and Authority:
Knows and applies advanced concepts, practices and procedures of particular field of specialization
May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position
Under minimal supervision, performs work that is varied and that may be somewhat difficult in nature, but usually involves limited responsibility
Resolves most questions and problems, and refers only the most complex issues to higher levels
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job