? The Robotic Process Automation Business Analyst is responsible for assessing feasibility of automation scope of processes, documenting and designing business processes, enabling these processes to be automated rapidly using RPA technology while adding values as quality, reliability, and reduction of manual efforts.
? This role will be part of the RPA Automation team based out of Gurgaon supporting Robotics Process Automation based on UiPath, Abbyy FlexiCapture, ElasticSeearch/Kibana & Power BI .
? Work with the various business and technology teams to analyze and assess automation feasibility
? Work with operations SMEs & stake holders to fully and clearly document AS-IS business processes to the granular level (key stroke level) of detail require for UiPath Robotic process automation
? Work with different LDC Local & Global IT teams (Infra/Applications/RPA Global) on IT access requirements & its set-ups for BoT, ensure IT infra & business apps stability with prior knowledge on infra changes or new releases.
? Support complete project life cycle including Analysis, documentation(PDD, SDD), User manual creation training and Post implementation support.
? Work with RPA developers to create a final to-be state RPA solution including process flows using MS Visio app
? Manage UAT, identifying all process scenarios & expected outcomes resulting to a business Go Live approval
? Act as a central point of knowledge and control for business processes, communicating with the developers, subject matter experts, business process owners & IT infrastrucutre & application teams to answer any queries that arise
? Manage Process KPIs, centers Dashboards using Power BI & ElasticSearch Kibana tools
Minimum of 4-5 years of relevant experience, preferably within an international organization.
Skills & competencies /Specific knowledge/ Abilities (including any physical demands)
? Graduate or post-graduate perferably with IT background
? Minimum 4 yrs of relevant experience in Robotic Process Automation (RPA) as a Business Analyst with preferably working knowledge on RPA tools (UiPath & Abbyy OCR)
? Analyze and question existing processes to ensure accurate understanding including business & system exceptions
? Good written skills with the ability to produce clear, detailed and accurate PDD/SDD. Experience on Power BI & MS Visio flow diagrams are mandatory
? Good inter-personal communication and presentation skills, communicating with subject matter experts, business process owners, and the development team to ensure seamless automation.
? Ability to work as a team member and contribute to the overall success of a team as well as work independently and handle multiple tasks.
? Resilience and adaptability to unforeseen work demands.