• This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role
• Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies
• Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers
• May mentor less experienced team members

Essential Responsibilities

• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards
• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions
• Concentrates on providing innovative solutions to more complex business needs
• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary
• Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures
• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience
• Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation
• Other duties as assigned or requested

The experience we are looking to add to our team Required

• Bachelor or master s degree in computer/information and electronic system with 3+ years of experience in development and production support automation projects
• 3+ years of RPA development experience using Blue Prism development including designing development, implementation, and production support of bot deployments
• Excellent verbal and written communication skills
• Experience in SQL, Unix Commands, JIRA, Remedy

Experience with one or more of the following is optional :

o Power Apps o C#, html, CSS, scripting languages (eg Python, JavaScript, Perl, VBScript)

o Microsoft Technologies (VB, .Net, windows, SQL Server and web services)

o Microsoft Power Platform, Process Mining Tools, OCR extraction implementation and AI/ML models development experience

o US Health care knowledge

Good to have

• Healthcare industry experience

KEY SKILLS

• Problem solving, root cause analysis, and issue resolution
• Experience in Healthcare or Health Insurance Industry

Key Skills

Unix; Automation; Production support; Javascript; HTML; Perl; Windows; Technical support; SQL; Python

About Company

Ascendion is an ally for enterprise digital innovation. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. By embracing the future of work, we bring creativity and execution excellence together to make the digital journey valuable (and even fun)!