• Experience in identifying the key issues, pain-points, fixing the Bot failures.
• Triages and provides technical expertise in resolving support related issues.
• applications, and features
• Define, deploy and manage business processes
• Designing automation processes as per the operational needs of an organization
• Scripting and coding in any RPA tool to resolve automation issues
• Reviewing the code and the design and also providing expertise in the development, and integration of systems
• Configuring new automation with efficient and easily understandable automation tools and documenting the automation procedures
• Troubleshoot problems and meet problem resolutions in an effective manner.
• Effort Estimation knowledge
• Process Design and Solution Design
• Define Testing approach for BOTs
• Implementations and deployments
• Client / Onsite team Communication
• Participate in Solution Proposals
• Issue Analysis and Fixing
• Process mining and automation using CelonisFor more experienced Candidates (In addition to above)
• BOT Support (L3 level) and Troubleshooting
• Provide guidance to the team members during the development and testing phase
• Peer review code and test cases
• Good verbal & written communication skills – articulate value of AI to business, project managers & other team members
• Ability to break complex problem into smaller problems and create hypothesis
• Innovation and experimentation
Robotic Automation Process
Robotic Process Automation -> Automation Anywhere (AA)
Robotic Process Automation -> Blue Prism
Robotic Process Automation -> UiPath
Automation->Robotic Process Automation->RPA/ Work Fusion
Bachelor of Engineering
AI & Automation Service Line
* Location of posting is subject to business requirements
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.