Job Description

The Process Designer is responsible for understanding the current process.
He/she makes sure that the people working on the RPA project are in sync.
He/she also monitors the changes that happen after implementing the feedback during development or testing phase while keeping the project specifications intact.
Identifying and designing business processes for automation.
Setting up, testing and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error.
Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations.
Producing process documentation in order to outline mistakes and successes and refine processes going forward.
Ensuring quality automation using Quality Assurance (QA) processes and prevent any potential bugs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong Problem-Solving and Analytical Skills.
Experience with one or more RPA technologies (e.g. UiPath, Automation Anywhere and Blue Prism).
At least 2 to 4 years of professional experience in programming (including scripting /coding), SQL and relational databases, and application development.
Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes.
Should be able to Prioritise and manage Multiple Portfolios.
Basic understanding of Lean Six Sigma process methodologies.
Bachelor s degree (IT Software/Data or other related disciplines) from 3-4-year college or university.
Ability to read and interpret documents such as safety rules, operating and maintenance Instructions, and procedure manuals, ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole Numbers, common fractions and decimals. Ability to compute rate, ratio, and Percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in Situations where only limited standardization exists. Ability to interpret a variety of Instructions furnished in written, oral, diagram or schedule form.

Key Skills

Office automation; Coding; Back office; Application development; Representative; Analytics; Monitoring; Automotive; SQL; Business operations

About Company

We are committed to lowering costs, improving quality and delivering faster results for our clients. Our insights, software robotics and workforce solutions drive the day-to-day activity so our clients can focus on growing their business. Using a lean Six Sigma approach, our team reviews client processes, eliminates non-value adds, and streamlines productivity. We build and share financial and legal technology to automate and optimize workforce performance. We recruit, train and manage highly-skilled human resources to meet project-based or full-time staffing needs.

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