The Bot Support Specialist will monitor the Bots performance and watch out for failures especially in UAT/Production environments. He will fix the minor bugs and release the bug
fixes, while the major bugs will be escalated to the development team.
Regularly monitor BOT for any failure
Check logs on a daily basis for any error
Analyse the issues identified and fix based on L1/L2/L3 responsibilities
Work on developing small bug fixes and enhancements
Collaborate with various SME’s, technical functional teams for issues
Ensures documentation is well maintained.
Reports status, issues and risks to tech leads on a regular basis
Readiness to work on overlap of 4-5 hours in the US Timings
Readiness to work from an Apexon Office(Bang/Chen/Pune)
Mandatory - 3-4 years experience in supporting bots in UIPath environment.
Mandatory - UI-path advanced RPA developer certification.
Ideal: 2 years’ experience in Bot Development using UI-Path. At-least one-year is a must.
At-least one year development experience in Automation Anywhere V11 or V360 is also a must
Must have worked on at least one support tool (Service Now, Jira etc)
Must have BOT support exp for at-least 2 years
Hands on Database concepts such Write/modify SQL Queries Database connection.
Good understanding of programming concepts and a programming background in any coding language, preferably .Net or Python.
Good understanding of various automation components and features in RPA
Knowledge and exposure to Robotics enterprise (RE) framework
Good to have:
Should be analytical and able to improvise configuration / coding to new situations to work independently
Should be flexible, energetic, and capable of making sound project decisions, Self-motivated team player, action and results oriented
Should possess strong communication skills
Bachelor’s Degree in engineering/ Computer science or Equivalent
Minimum 5years experience to Maximum-10 years