Hitachi Energy

Robotic Process Automation (RPA) Analysis Specialist Professional

Job Description

  • Analyze and document existing business processes in finance, supply chain management, and human resources domains.

  • Develop detailed business requirements and functional specifications for automation projects.

  • Work closely with RPA developers and Machine Learning engineers to ensure the successful implementation of automation solutions.

  • Identify areas for improvement and automation using RPA and Machine Learning technologies.

  • Collaborate with cross-functional teams to define and prioritize automation initiatives.

  • Assist with the development and execution of user acceptance testing plans, ensuring the effectiveness and accuracy of automation solutions.

  • Facilitate hypercare support for newly implemented automations, acting as the primary point of contact for business users and providing timely resolutions to issues.

  • Monitor and evaluate the performance of automation solutions during the stabilization period, identifying potential bottlenecks and addressing concerns that may impact efficiency or accuracy.

  • Collaborate with support teams to transition automation solutions into regular operations, ensuring seamless handover of knowledge and appropriate documentation.

  • Provide ongoing support and guidance to business users during enhancements and continuous improvement initiatives, ensuring automation solutions are adapted to evolving business needs.

  • Continuously monitor and measure the effectiveness of implemented automation solutions, recommending enhancements or modifications as needed.

  • Act as a subject matter expert for RPA and Machine Learning technologies within the organization, providing insights, recommendations, and best practices for automation projects.

  • Stay informed on industry trends and advancements in RPA and Machine Learning technologies, and actively participate in knowledge sharing and skills development among team members.

Your Background:

  • Bachelors degree in Business, Information Systems, or a related field.

  • 8+ years of experience as a Business Analyst or an Automation Developer, with at least 4 years focused on automation projects involving RPA and Machine Learning technologies.

  • Proven experience in shared services environments and a strong understanding of finance, supply chain management, or human resources domains.

  • Extensive expertise with Automation Anywhere, IQ BOT and Machine Learning frameworks.

  • Extensive expertise in designing solutions that address business requirements.

  • Expertise in implementation of Machine learning algorithms using Python.

  • Experience of design and implementation of cross-technology integrated solutions.

  • Knowledge of German, Spanish or Italian languages will be an added advantage.

  • Extensive experience of working with in-house and external developers.

  • Excellent analytical, problem-solving, and critical thinking skills.

  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

  • Proficient in creating process flow diagrams, business requirements documents, and functional specifications.

  • Experience with project management methodologies and tools.

  • Ability to adapt to changing priorities and manage multiple projects simultaneously.

  • Excellent written and verbal communication skills.

Key Skills

Telecom; Automation; Supply chain management; Project management; Analytical; Machine learning; German; Spanish; User acceptance testing; Python

About Company

Hitachi Energy

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