• Conduct process discovery sessions to build pipeline of potential use cases for automation
• Act as bridge between business process owners and development teams
• Diagram and document the As-Is and To-Be process steps, data flow, process flow or value stream
• Ability to ask the right questions to business process from a workflow diagram and to conceptualize it as an automated solution
• Apply Lean Six Sigma principle for defining To-Be process on target RPA Tool (UiPath/AA/Blue Prism/Power Automate)
• Calculate Automation Benefits and ROI
• Prepare Process Definition Document (PDD) or Requirements Documents for each use case
• Guide the business teams to identify right uses cases for automations
• Apply Lean Six Sigma principles in To-Be process
• Coordinate with development teams communicating and clarifying the requirements
• Prepare System Test Scenarios, Test Cases and test the bots
• Support business users in UAT sessions
• Work with US and international development teams
• Collaborate with clients and internal teams to define industry-leading automations for a wide variety of industries and business groups.

Qualifications:

• Proven experience as Process Analyst/Consultant for 6+ years
• Minimum 3+ years of experience on Robotic Process Automation projects as process consultant
• Bachelor degree or higher in Computer Science or related degree
• Lean Six Sigma Green Belt Certification
• Business Analyst certification in any RPA tool
• Experience in Health care, contact center and banking industries
• Excellent documentation and presentation skills

AdditionalQualifications

• Certified Business Process Professional (CBPP)
• Experience in Process Mining practices and Tools like Process Gold or Fortress IQ or any other tool
• Exposure to more than 1 RPA tool - like Automation Anywhere, UiPath, Power Automate, Blue Prism is preferred but not a mandatory