Google Operations Center (GOC)

Tools and Automation Specialist


Job Description

Position Responsibilities

  • Build/Design automation framework and the new automation ideas.
  • Execute automation opportunities to gain maximum business value and operational efficiency gain.
  • Build new Tools and Automation across your business areas considering a long term view.
  • Responsible for leading and helping businesses improve the efficiency of processes by specializing in leading automation opportunities.
  • Own and track the automation initiatives till closure while creating visibility of the business gain.

Minimum Qualifications

  • Excellent english communication (both written and oral), strong problem-solving approach with the ability to absorb complex technical concepts and communicate them to a non-technical audience
  • 3 years of technology experience and knowledge where you have been exposed to frontend, dashboards, reporting, scripting, databases, etc. and have built/executed end to end solutions
  • 3 years of proven experience of leading/driving business automation products/tools using RPA or AI/ML or any other process automation technology.
  • 2 years of experience in any programming languages (Javascript, Python, Java etc.)
  • Experience in evaluating business process automations and prioritizing them using different process frameworks like Lean, Six Sigma etc.

Preferred Qualifications

  • Experience in building tools and automating processes using Google stack/products
  • Knowledge of Databases, Rest API, integration, networking, cloud
  • Exposure to environment management and leading production support activities

Key Skills

Business process; Process automation; Environment management; Networking; Production support; Javascript; Healthcare; Operations; Python; Lean six sigma

About Company

At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals.

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