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Minimum Experience : ~ 11+ (Mgr) years of relevant experience.

Minimum Education Required : Bachelor s degree in Computer Science, Engineering or other technical discipline (BE, BTech, MCA).

Preferred Education : Masters degree in Computer Science or other related technical field.

Responsibilities :

• Directly support our top clients and resolve top front end technological needs in a 24x7x365 global support delivery team.

• Take your deep front end technical and product expertise and combine it with your understanding of our customer s needs to solve their complex business challenges in consultation with solution and cloud architects.

• Work with engineering teams to not only support but deliver solutions and new capabilities for our customers most mission critical deployments.

• Relentlessly champion and advocate for our customers in representing their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues in the front end development arena.

• Being encouraged by the team around you to go above and beyond to delight the customer.

• Ability to quickly identify customer issues and being able to conduct in-depth diagnostics

• Contribute in forums and develop self-help documentation and quick "How To" videos

• Participate in recruiting and ramping up a global support team for our top customers

• Coach/mentor new hires.

• Develop and present training. Help establish a real-time readiness model for the team by constantly updating

• training & readiness content as the cloud technology evolves.

• Work with leadership on process improvement and strategic initiatives.

• Own, manage and drive program initiatives

Skills and Qualifications :

• Deep expertise and understanding and demonstrated hands-on experience on leading Low Code App UI developments, preferably Microsoft Power Platform strictly following org/industry UX design principles, best practices and standards.

• Must have led Low Code UI implementation teams using Out-of-the-box and custom code using leading front end languages and capable of establishing and enforcing standard UX design principles

• Must have Graphical User Interface foundational knowledge.

• Must have a penchant towards responsive design with organization prescribed consistent theming.

• Must know UI device interoperability support with external services and data

• Must be aware of the security support in the UI and connectivity with backend APIs.

• Should be aware of the collaborative multi-developer front end development methodologies in Low Code platforms such as Power Platform.

• Must have a mindset and knowledge towards making front end components reusable.

• Should know how to templatize front end development modules for scalability.

• Suggests translation of business logic specification into good user experience.

• Preferable to have a detailed understanding of HTML, CSS, TypeScript, JQuery and Javascript.

• Preferable to have a detailed understanding of JSON based communication.

• Knows application build methodologies in various technology suites.

• Knows preferable ways to ship and port developed Apps through various platforms, preferably Azure DevOps or Microsoft stack based.

• Document solutions and maintain best practices for front end technology keeping Low Code principles in mind.

• Work with the local and cross-country stakeholders and cross functional teams to gather requirements.

• Serve as Subject Matter Expert on process automation solutions and evangelize Low Code development for various needs.

• Create, maintain, and educate the project team and provide inputs for front end development best practices.

• Presents project status and deliveries to stakeholders and user-level audiences.